Apartments WS Marais - Musée Pompidou

Good
Traveller Type: young couple
  : Location
  : No natural light

Good
Traveller Type: family with young children
  : Great central location and very spacious

Pleasant
Traveller Type: family with young children
  : The apartment is completely refurbished (clean Ikea style); heating and water supply working perfectly; Nespresso machine; passwords at entrance worked all well. Booking agency instructions worked well.
  : While the location is good, the overall building itself is decadent and a bit scary. As for the apartment: it has 3 double beds but in a strange configuration; actually only one bed is located in a room; there is another bed located in the interior hall (entrance of the apartment); and another one in a passage room. To leave the flat or go to the bathroom you have to cross two “bedrooms” thus disturbing those resting. I would not recommend for more than one couple and kids.There is one bathroom only which was short for 6 people. There is no seating area (sofa) - only a table and chairs for 6. We did not use the TV as we could not see it from the kitchen table. There is no oven; kitchen supplies are quite modest. I would not recommend to cook in the flat. No kitchen towels. No washing machine. Count on a mini fridge and a microwave. Be aware that car parking (parking Temple) costs are extremely high.

Fair
Traveller Type: family with young children
  : I really like the design of the apartment, the location, the furniture. This is exactly the place that I'd like to stay.
  : The customer service staff has been the worst, unprofessional and untrustworthy. I'd like to share with you my worst experience. My initial booking was from 26 to 28 Dec. I extended one more day to check out on 29 Dec.- 26.12: I checked in at 15:00, the apartment was not ready, very dirty. They asked me to SEND THEM THE PHOTOS FOR PROVING THAT THE PLACE WAS DIRTY. "we will check and we will give you a solution''. WE ARE UNDER THE PANDEMIC AND HYGIENE IS THE MOST IMPORTANT FOR ANY ACCOMMODATIONS.- 26.12: After 30 mins calling and waiting, using my swiss number, they sent me to the WS apartment 12, 77 rue des Archives. This one was ready but the stove (plaque de cuisson) was not working.- 27.12: I wanted to stay for one more day, CHECKOUT ON 29 DEC. Since the kitchen didn't work, they proposed me to move to apt 16 if I agreed to pay a higher price. Of course, I refused so that they promised to fix the stove.- 28.12: They sent the link for payment, which indicated that I had to pay for the cleaning fee at 20 Euros. Since I refused to pay that fee, they said that they would not charge it to my credit card. If I didn't check the bill carefully, I would have paid for this hidden fee.- 28.12 at 14:00 Finally, after many phone calls, the technician came to fix the stove at around 14:00. I HAD PAID FOR THE KITCHEN THAT I COULD NOT USE since 26 Dec.During this unpleasant stay, I had to call them many times to get things done. Each time, I had to tell the same story again and again. It was unbelievable that they let me check-in in a dirty apartment, ASKING ME TO SEND PHOTOS TO PROVE IT, THIS IRRESPONSIBLE BEHAVIOUR IS UNACCEPTABLE, GIVEN THAT I MIGHT HAVE BEEN INFECTED WITH THE CORONAVIRUS SINCE THE APARTMENT WAS NOT CLEANED.The more I like the WS apartment, the more I feel sorry for its owner. My stay would have been a great stay in Paris if the customer service staff had done their job properly.

Wonderful
Traveller Type: with friends
  : It's a great apartment for a staying for vacation. The apartment is clean, comfortable and cozy. And it's located near the main Paris sightseeing. I want to book it more in the future.

Very Good
Traveller Type: family with young children
  : It's very clean and the staff help alot, they reply immediately and the position is great. There are bars, a park, metro stations. It is strongly recommended. Thank you very much
  : Nothing in particular, it was just shame that there no chance to extend a little the checkout time since we arrived late on Friday night. I guess they need time to clean and prepare it for new guests.C'est la vie

Wonderful
Traveller Type: young couple
  : Brilliant location! A nice clean comfortable apartment. Would have liked to stay for longer!

Very Good
Traveller Type: solo traveller
  : The studio is so beautiful and quiet, perfect location and good value.

Exceptional
Traveller Type: family with young children
  : Very clean and nice appartment.
  : Some coffee would have been nice.