Very Poor
2023-07-01
Traveller Type: Traveling as Couple
: I am only giving one star because Google wont let me give less. I felt abused!I recently stayed at Htel Edgar Quinet and I must say that my experience was far from satisfactory. In fact, I found the whole experience quite appalling, especially due to the behavior of the hotel staff.Upon arrival, I was met with an hour of constant arguing and harassment from the staff, who absolutely bullied me as a young woman. Their misogyny and eye rolls at me explaining the situation calmly made me feel less than human. They refuted facts. They completely disregarded my integrity as a human being. I was never ever in the wrong and had an abundance of evidence in writing to prove this. They refused to take accountability and used their position of power to take more money or threaten to kick me out to sleep on the street.Despite having a confirmed reservation, they refused to provide me with access to a room until my partner coughed up 50. Instead, they demanded that I call booking.com to sort out the issue. This unnecessary and prolonged confrontation left me feeling distressed and unwelcome. I just wanted to pass the time in beautiful Paris but they kept me in their tiny lobby as a hostage and coerced me to pay more money.Then they trapped my partner and I for an additional 20 minutes the next morning for more money. Another 50.They did advise me of an additional payment but then we came to an agreement that it was unnecessary. They deliberately fooled me and clarify that I needed to pay more at the time I asked months ago.They didnt confirm the additional payment so they could just spring it on me later on that it was necessary cost, just as I arrived at the hotel in an evil plight to sabotage tourists when theyre most vulnerable, off a plane, hungry, and with very little means of booking something else last minute. If they had been clear that I must pay this additional cost earlier, I would have and accepted OR I would have searched for another booking.
: I am only giving one star because Google wont let me give less. I felt abused!I recently stayed at Htel Edgar Quinet and I must say that my experience was far from satisfactory. In fact, I found the whole experience quite appalling, especially due to the behavior of the hotel staff.Upon arrival, I was met with an hour of constant arguing and harassment from the staff, who absolutely bullied me as a young woman. Their misogyny and eye rolls at me explaining the situation calmly made me feel less than human. They refuted facts. They completely disregarded my integrity as a human being. I was never ever in the wrong and had an abundance of evidence in writing to prove this. They refused to take accountability and used their position of power to take more money or threaten to kick me out to sleep on the street.Despite having a confirmed reservation, they refused to provide me with access to a room until my partner coughed up 50. Instead, they demanded that I call booking.com to sort out the issue. This unnecessary and prolonged confrontation left me feeling distressed and unwelcome. I just wanted to pass the time in beautiful Paris but they kept me in their tiny lobby as a hostage and coerced me to pay more money.Then they trapped my partner and I for an additional 20 minutes the next morning for more money. Another 50.They did advise me of an additional payment but then we came to an agreement that it was unnecessary. They deliberately fooled me and clarify that I needed to pay more at the time I asked months ago.They didnt confirm the additional payment so they could just spring it on me later on that it was necessary cost, just as I arrived at the hotel in an evil plight to sabotage tourists when theyre most vulnerable, off a plane, hungry, and with very little means of booking something else last minute. If they had been clear that I must pay this additional cost earlier, I would have and accepted OR I would have searched for another booking.